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Getting Started

Set up your account and send your first brief.

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Getting Started

Set up your account and send your first brief.

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Briefs & Requests

Writing great briefs, handling decisions, and managing your queue.

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Credits & Billing

Plans, credit packs, billing cycles, and refund policies.

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Account & Settings

Manage your team, brand profile, notifications, and login.

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AI Outputs

What AI creates, how to regenerate, and who owns the output.

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Human Artists

How artists are matched, what to expect, and how to give feedback.

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Agencies & Enterprise

White label options, multi-seat accounts, and custom contracts.

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For Artists

Applying to the network, claiming briefs, and getting paid.

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Quick answers

Most-read articles

What is Pretend and How Does It Work?

Submitting Your First Request

Understanding Credits

AI vs Human Routing – How Pretend Decides

Setting Up Your Brand Kit

How to Write a Great Brief

Revisions – What's Included and How to Request Them

Accepted File Formats and Asset Uploads

Rush Delivery and Priority Routing