Help Topics
Briefs & Requests
Canceling or Pausing a Request
Updated
Canceling or Pausing a Request
If your priorities change, Pretend allows eligible requests to be canceled or paused before significant work begins. Available options depend on the current status of the request.
Once production has started, some actions may no longer be available.
You can usually
Pause pending requests
Resume paused work
Cancel eligible requests
Contact support for assistance
Before canceling
Review your request status and any completed work before making changes. This helps avoid losing progress unnecessarily.
Need help?
If you're unsure whether your request can be canceled or paused, contact the support team for guidance.








